Terms and conditions


Ordering from the Nutrolin Shop is safe and convenient. Customer data gathered in the webstore (when ordering or registering) will be transferred over a secure web connection (SSL encryption). 

By using this site (nutrolin.com) you are deemed to have accepted these Terms and Conditions. Please read them carefully.

1. Parties to this agreement
This User agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of nutrolin.com web service (referred to hereinafter as the Service) owned by Olini Oy (referred to hereinafter as the Service Provider). When a person (referred to hereinafter as the User) completes the registration process or orders product/s, he or she agrees to this Agreement.

Contact details of the Service Provider:

Olini Ltd.
Hyvelänraitti 6
09430 Saukkola

2. Use of the Service
2.1. The Service is intended for private individuals.
2.2. Our return policy does not apply to orders made by institutions or companies.
2.3. You must be eighteen or older to order products from the Service.
2.4. Everything in the Service, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.

3. Registration
3.1. The User can register by filling out the register form: https://www.nutrolin.com/account/ and choosing a user name and password. To register the User must provide his/her real name, address, phone number/ mobile phone number and e-mail address. In addition to the above mentioned information.
3.2. By registering the User warrants that he/she has read the provisions of this agreement, agrees to these provisions and pledges oneself to comply with these provisions.
3.3. Registration is free of any charges.

4. User responsibilities
4.1. The User accepts responsibility for all activities that occur under his/her account or password. The User is solely responsible for maintaining the security of his/her password.
4.2. The User warrants to the Service Provider that the information he/she provides during the registration process (and any notification of change of such information) is true and correct.
4.3. The User warrants that he/she is over 18 years old.

5. Privacy Policy
5.1. Service Provider is committed to respecting the User’s privacy as set in the European Union law of data protection and privacy. See our privacy policy.

6. Ordering and Payment Terms
6.1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation.
6.2. Payment must be received by the Service Provider prior to acceptance of an order.
6.3. Service Provider reserves the right to reject any order in its sole discretion.

7. Product prices
7.1. The product price is the price displayed for the item on the Service at the time of ordering.
7.2. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
7.3. All the product prices are displayed in EUR.

8. Taxes and Duties
8.1. For the European Union countries, all prices displayed are inclusive of VAT (Value Added Tax).
8.2. All non-EU countries prices are displayed exclusive of all taxes. Orders from non EU-countries are shipped on a DDP (Delivered, Duty, Paid) basis and the Service provider is liable for all import duties, customs and local sales taxes levied by the destination country.

9. Payments
9.1. Stripe Ltd. acts as an implementer of the payment handling service and as a Payment Service Provider.
9.2. Stripe Ltd. provides following payment methods:  MasterCard, Visa, American Express, Giropay, iDeal, ApplePay, Bancontact and SOFORT.

10. Delivery
10.1. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
10.2. Orders are delivered by DHL Express Worldwide On Demand Delivery (ODD). Read more about ODD.
10.3. Service Provider shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labor disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.
10.4. Service Provider takes responsibility for the loss and damage of the product occurred during the delivery

11. Cancellation and returns
11.1. The User (except institutions and companies) has a fourteen-day right to return or exchange a product according to Finnish consumer protection legislation.
11.2. Before returning the product please contact Service Provider customer service for further instructions: info@nutrolin.com.

12. Changes to the Service and this Agreement
Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.

13. Jurisdiction and Settlement of Disputes
This User Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of Finland. Any contractual disputes are primarily settled through negotiations, in other cases disputes are settled at the Helsinki District Court, Finland.

14. Language of this Agreement
The parties have agreed that this Agreement and related documents shall be written in English.

If you have any questions about these Terms, please contact Olini Oy Ltd.